FAQs
Got a question about my services, you may find the answer below.
If not please, send me a message.
What can you help me with?
I specialize in decluttering and organizing all areas of the home including home offices, basements, kitchens, garages, closets, and clothing.
Do you work alone or can we work together?
Clients are welcome to join me for as much or as little of the organizing process as they choose to be involved in. Most clients prefer to have me perform the sorting process alone, and join me when it comes time to make decisions about what to keep, donate, or toss. Once the decisions making process is over, most clients step away and leave me to create their storage solution.
I have a lot of items that are sentimental to me. Will you throw them away?
No. You are involved in the decision-making process of what to keep and what to throw away. I will never encourage you to throw away sentimental items that are important to you.
What areas do you service?
I serve Toronto, GTA (East of Yonge), Scarborough, The Beach, Durham Region including Pickering, Ajax, Whitby, Brooklin, Oshawa, Courtice, Bowmanville, Newcastle, Clarington.
Do you take away donations?
Yes, I take away one carload of donations complimentary each session.
Do you need to come to my house to provide an estimate?
No. I can chat about your project over the phone and you can provide a few pictures. I’ll email you an estimate.
For new clients I have a 3-Hour “Try-Me” Package for $199. It’s a good way for you to see what I can accomplish in a short amount of time and determine if I am a good fit for you.
What do your services cost?
For new clients, I offer a 3-Hour “Try-Me” Package which includes: three hours with a professional organizer, organizing any room, creating a plan, taking away up to one carload of donations, and tidy up, for the special price of $199.
This gives you a chance to see what I can accomplish in a few hours and see if we are a good fit for one another. Ask me about packages for large jobs that require multiple days.
I am moving and need help decluttering before I move. Do you do this?
Yes. I provide one-on-one support for sorting and decluttering. Many people need help dealing with years of accumulated possessions in their basement. I save my clients time by sorting like items together so that the decision making process is quick and easy. I help clients stay focused, completing the task in a minimum about of time.
I need help packing. Do you do this?
Yes. I can work together with you or I’ll bring my all-female team. Houses are typically packed by a team over two days, but I can pack alone if you prefer to have one person do all the packing.
Do you supply boxes for packing?
Yes. I can bring boxes and packing supplies or you can purchase them yourself.
Can you unpack at my new home?
Yes. My goal is to have your entire house out of boxes and organized in 1 day (condo) or 2 days (house).
Do you carry insurance?
Yes. Organized By Catherine carries both Errors & Omission insurance and Business Liability insurance.
Do you have gift certificates?
Yes. I can customize a gift certificate for any amount. Gift certificates are 100% refundable.